ServiceNow CMDB 1.3.0
- 06 Apr 2025
- 1 Minute to read
- DarkLight
- PDF
ServiceNow CMDB 1.3.0
- Updated on 06 Apr 2025
- 1 Minute to read
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback!
tags: Python | ServiceNow | CMDB | Enrichments
Description
Integration with ServiceNow CMDB provides enrichments for internal hosts. This enables CDC users to make informed decisions regarding incident response.
ServiceNow CMDB is a configuration management database (CMDB); i.e., a central repository that acts as a data warehouse, storing information about IT environments. It is a purpose-built database for configuration management.
We use custom adaptive cards to display host-related information in a meaningful intuitive GUI, to facilitate easy understanding of host data.
We have provided CLI commands to enrich hosts by IP address, host name, and serial number of host.
| Integration Type: | Enrichment |
| Information Enriched: | Host Information |
| API Supported: | SNOW Table API |
| Input: | IP Address, Host Name, Serial Number |
| Output: | Detailed enriched information about hosts. |
Customer Configuration
No customer configuration
CDC Command Lines
* **get_cmdb_details_by_domain_name_cli**
Get CMDB details performing like search on dns_domain in cmdb_ci table from ServiceNow.
| Option | Type | Description | Required |
|---|---|---|---|
| domain_name | string | The DNS domain name to search CMDB host details. | True |
* **get_cmdb_details_by_ip_address_cli**
Get CMDB details performing, like search on ip_address in cmdb_ci table from ServiceNow.
| Option | Type | Description | Required |
|---|---|---|---|
| ip_address | string | The ip_address to search CMDB host details. | True |
* **get_cmdb_details_by_name_cli**
Get CMDB details performing, like search on name in cmdb_ci table from ServiceNow.
| Option | Type | Description | Required |
|---|---|---|---|
| name | string | The name to search CMDB host details. | True |
* **get_cmdb_details_by_serial_number_cli**
Get CMDB details performing, like search on serial_number in cmdb_ci table from ServiceNow.
| Option | Type | Description | Required |
|---|---|---|---|
| serial_number | string | The CMDB serial_number to search host details. | True |
Workflows
* **post_get_cmdb_details_by_domain_name**
Post get-cmdb-details-by-domain-name in the CDC, by the ID of the incident/message/channel.
* **post_get_cmdb_details_by_ip_address**
Post get-cmdb-details-by-ip-address in the CDC, by the ID of the incident/message/channel.
* **post_get_cmdb_details_by_name**
Post get-cmdb-details-by-name in the CDC, by the ID of the incident/message/channel.
* **post_get_cmdb_details_by_serial_number**
Post get-cmdb-details-by-serial-number in the CDC, by the ID of the incident/message/channel.
Rules
No rules
Sensors
No sensors
Triggers
No triggers
Known Issues
No known issues
Was this article helpful?