- 27 Sep 2022
- 1 Minute to read
- DarkLight
- PDF
ServiceNow CMDB 1.2.0
- Updated on 27 Sep 2022
- 1 Minute to read
- DarkLight
- PDF
tags: Python | ServiceNow | CMDB | Enrichments
Description
Integration with ServiceNow CMDB provides enrichment for internal hosts, enabling CDC users to make informed decision regarding incident response.
ServiceNow CMDB is a configuration management database (CMDB); i.e., a central repository that acts as a data warehouse, storing information about an IT environment. It is a purpose-built database for configuration management.
We use custom adaptive cards to display host-related information in a meaningful and intuitive GUI, to facilitate easy understanding of host data.
We have provided CLI commands to enrich hosts by IP address, host names, and host serial numbers.
Integration Type: | Enrichment |
Information Enriched: | Host Information |
API Supported: | SNOW Table API |
Input: | IP Address, Host Name, Serial Number |
Output: | Detailed enriched information about hosts. |
Customer Configuration
No customer configuration.
CDC Command Lines
* **get_cmdb_details_by_domain_name_cli**
Get CMDB details such as search on dns_domain in cmdb_ci table from ServiceNow.
Option | Type | Description | Required |
---|---|---|---|
domain_name | string | The DNS domain name to search cmdb host details. | True |
* **get_cmdb_details_by_ip_address_cli**
Get CMDB details such as search on ip_address in cmdb_ci table from ServiceNow.
Option | Type | Description | Required |
---|---|---|---|
ip_address | string | The ip_address to search cmdb host details. | True |
* **get_cmdb_details_by_name_cli**
Get CMDB details such as search on name in cmdb_ci table from ServiceNow.
Option | Type | Description | Required |
---|---|---|---|
name | string | The name to search cmdb host details. | True |
* **get_cmdb_details_by_serial_number_cli**
Get CMDB details such as search on serial_number in cmdb_ci table from ServiceNow.
Option | Type | Description | Required |
---|---|---|---|
serial_number | string | The cmdb serial_number to search host details. | True |
Workflows
* **post_get_cmdb_details_by_domain_name**
Post get-cmdb-details-by-domain-name in the CDC, by the ID of incident/message/channel.
* **post_get_cmdb_details_by_ip_address**
Post get-cmdb-details-by-ip-address in the CDC, by the ID of incident/message/channel.
* **post_get_cmdb_details_by_name**
Post get-cmdb-details-by-name in the CDC, by the ID of incident/message/channel.
* **post_get_cmdb_details_by_serial_number**
Post get-cmdb-details-by-serial-number in the CDC, by the ID of incident/message/channel.
Rules
No rules
Sensors
No sensors
Triggers
No triggers
Known Issues
No known issues