CDC - Change Incident Priority when Alert is Attached

CDC - Change Incident Priority when Alert is Attached

Description

CDC - Change Incident Priority when Alert is Attached is an automated solution that can be used to quickly and efficiently manage incidents in IT environments. This playbook allows users to set up an automated process that will change the priority of an incident when an alert is attached. The automation is triggered when an alert is attached to an incident. It will then adjust the priority of the incident based on the alert. This automation can be used to quickly and efficiently identify and prioritize high-priority incidents, allowing IT teams to quickly respond to critical incidents. The playbook also allows users to customize the priority levels for each alert type, giving users the flexibility to prioritize incidents based on their individual needs. The automation also allows users to easily track and monitor incident priority changes, giving IT teams visibility into their incident management process.

Trigger Request

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Supported CDC Versions

• 2.8