CrowdStrike - Init RTR Session
- 02 Apr 2025
- 1 Minute to read
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CrowdStrike - Init RTR Session
- Updated on 02 Apr 2025
- 1 Minute to read
- DarkLight
- PDF
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CrowdStrike - Init RTR Session
Description
CrowdStrike's Init RTR Session is an automated process that helps streamline the process of initiating a remote troubleshooting session. This automation solution allows users to quickly and easily initiate a remote session with a CrowdStrike support engineer, allowing them to quickly address any technical issues they may be experiencing. This automation solution eliminates the need for manual configuration of the remote session, and ensures that the session is secure and compliant with all applicable regulations. This automation solution also provides an audit trail of the remote session, ensuring that all activities are tracked and monitored for compliance purposes. Additionally, this automation solution allows users to quickly and easily access the CrowdStrike Support Portal, allowing them to quickly and easily access the latest product information, support documentation, and troubleshooting guides.
Trigger Request
HTTP Post Request
Headers:
| Key | Value |
|---|---|
| Content-Type | application/json |
- Json body parameters:
| Parameters | Type | Description |
|---|---|---|
| access_token | string | Access token for the CrowdStrike API. Can be achieved by calling to CrowdStrike_Base_Token flow. |
| device_id | string | The CrowdStrike ID of the involved device. Retrieved from CrowdStrike_Get_Detection_Details flow. |
| origin | string | Please provide the description of this parameter. |
| queue_offline | boolean | Please provide the description of this parameter. |
Supported CDC Versions
- 2.8
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